Manage direct debit

Pay your bills by Direct Debit in one lump sum payment
To pay your bills by Direct Debit in one lump sum payment, 17 days after the bill is issued, complete the details below.


Want to spread the cost of your bill and pay monthly?
If you want to spread the cost of your bill and pay monthly by Direct Debit you must be registered and logged in. Register now to do this, or log in.

Important Note If your bank account requires more than one signature to access funds or someone else's name appears on the bill, household customers can call us on 0330 678 0679 and business customers can call us on 0330 678 0646.

If you used to be a Severn Trent Water customer and have already registered an online account, you can log in with your usual account details.

If you used to be a Dee Valley Water customer, you'll be getting your new account details soon. In the meantime you can contact us

View the Direct Debit Guarantee

Account details

  * Indicates required field

Enter your Hafren Dyfrdwy account number without spaces or special characters (for example: 1234567890).