Apply for a Watercard

You can apply for a Watercard online, which will allow you to pay your water bill at any one of the hundreds of PayPoint outlets nationwide. It's an easy way to manage your Hafren Dyfrdwy account if you like to pay your bills in person.

To enable you to apply for a Watercard, we first need to know who you are. If you register to manage your account online you can avoid having to do this in future. You'll also be able to manage direct debits, set up payment schedules and view your bill online. Please note, you cannot have a Watercard for an account that is paid via Direct Debit.

If you used to be a Severn Trent Water customer and have already registered an online account, you can log in with your usual account details.

If you used to be a Dee Valley Water customer, you'll be getting your new account details soon. In the meantime you can contact us

Account Details

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Enter your Hafren Dyfrdwy account number without spaces or special characters (for example: 1234567890).