Apply for a water meter

Many Hafren Dyfrdwy customers who have a meter are actively trying to use water more efficiently and this has clear benefits for the environment.

To enable you to apply for a free water meter, we first need to know who you are. If you register to manage your account online you can avoid having to do this in future. You'll also be able to manage direct debits, set up payment schedules and view your bill online.

If you used to be a Severn Trent Water customer and have already registered an online account, you can log in with your usual account details.

If you used to be a Dee Valley Water customer, you'll be getting your new account details soon. In the meantime you can contact us

Account Details

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Enter your Hafren Dyfrdwy account number without spaces or special characters (for example: 1234567890).